Terms & Conditions

Terms & Conditions

Welcome to Goa Balloon Decor . These Terms & Conditions govern your use of our website https://goaballoondecor.in/ and our services. By accessing our website or booking our services, you agree to be bound by these terms.

If you do not agree with any part of these terms, please do not use our website or services.


1. Use of Website

By using this website, you agree that:

  • You are at least 18 years of age or have parental/guardian consent.

  • You will provide accurate and complete information when making inquiries or bookings.

  • You will not misuse, copy, or exploit website content without permission.


2. Services Offered

Goa Balloon Decor provides:

  • Balloon decoration for birthdays

  • Weddings & engagements

  • Baby showers

  • Corporate events

  • Anniversaries

  • Proposals and themed décor

All services are subject to availability and confirmation.


3. Booking & Confirmation

To confirm a booking:

  • A minimum advance payment is required (usually 30–50% of total cost).

  • The remaining balance must be paid before or on the event day unless otherwise agreed.

  • Booking is confirmed only after payment receipt and written confirmation from our team.

We reserve the right to refuse or cancel a booking if:

  • Payment is not received on time

  • Incorrect details are provided

  • The event location is unsafe or inaccessible


4. Cancellation & Refund Policy

Client Cancellation

  • If you cancel 7 days before the event → Partial refund may apply

  • If you cancel within 72 hours → No refund

  • Custom-made décor items are non-refundable

Our Cancellation

If we cancel due to unforeseen circumstances (natural disaster, extreme weather, technical issues), we will:

  • Offer a new date, or

  • Provide a partial/full refund as applicable


5. Changes to Decoration

If you request changes after booking:

  • Minor changes may be accepted without extra cost

  • Major changes (theme, size, design, or location) may require additional charges

All changes must be communicated at least 48 hours before the event.


6. Setup & Installation

  • Our team will arrive as per the agreed schedule.

  • You must ensure access to the venue at the scheduled time.

  • Any delay caused by the client may affect the final setup.


7. Damage & Responsibility

  • Clients are responsible for protecting the décor after installation.

  • Any damage caused by guests, weather, or venue issues is not our responsibility.

  • Replacements may incur additional charges.


8. Intellectual Property

All photos, videos, designs, and website content belong to Goa Balloon Decor.

We may use event photos/videos for:

  • Portfolio

  • Website

  • Social media marketing

If you do not want your images used, inform us in writing before the event.


9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.


10. Limitation of Liability

Goa Balloon Decor shall not be liable for:

  • Delays due to traffic, weather, or force majeure events

  • Venue restrictions or rules

  • Unavailability of specific materials beyond our control

Our total liability will not exceed the amount paid for the service.


11. Privacy & Data Protection

Your personal data is handled according to our Privacy Policy, available on our website.


12. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page with a new effective date.


13. Contact Us

If you have any questions regarding these Terms & Conditions, contact us:

📧 Email:nazim.gep@gmail.com
🌐 Website: https://goaballoondecor.in/
📞 Phone: +91-9960565465

                     +91 78293 97978